Where will your next journey take you?

Bookings can be made via phone calls, the company’s official website, or mobile applications. Other channels are considered invalid. Reservations are only confirmed after successful payment.

Paasenger must arrive at the terminal for physical check-in 30 minutes before the estimated departure time. Late arrival may result in losing your seat or traveling on another vehicle (subject to availability). No refund is given for missed check-in, but travel dates may be rescheduled.

Abuja Terminal is Located at Jabi Plaza After Rukayya Plaza, Jabi Abuja (+234 704 935 5500) Kano Terminal is located at A1 Kundila Housing Opposite Aminu Kano Teaching Hospital (‎+234 806 588 7979) Jos Terminal : Shop 006 Naraguta Park, Narauta Village along Bauchi road Jos, Plateau State Kaduna Terminal: No. 2 Powa Shopping Complex, Kawo, Kaduna State (‎+2348079000749) Maiduguri Terminal: Shop 10,34 Shops Shopping Complex (Red Bricks), Adjacent BOGIS Maiduguri (07034934000)

Each passenger is entitled to one medium-sized luggage and one small to medium hand bag (Ghana Must Go) Included The following items are strictly prohibited: • Perishable items (including fish, onions, meat, etc.) • Fuel, gas cylinders, generators, hazardous materials, and any other prohibited items Excess luggage may attract additional charges or should be sent through our logistics (waybill) service, subject to availability.

Children aged 0-5 may share a seat with a parent. However, a parent with two children in this age range must purchase two tickets. Children 0-5 cannot travel unaccompanied. We recommend reserving the last two seats at the back for children.

Yes. Requests must be made at least 24 hours in advance and are subject to a 25% rescheduling fee. If requested less than 12 hours before departure, the fee is 30%. Rescheduling depends on seat availability and current rates.

You have 90 days from the initial booking date to use the reservation. After that, the ticket is forfeited.

You must cancel at least 24 hours before departure to avoid being marked as a no-show. A no-show (without prior reschedule or cancellation) voids your ticket. The company may also cancel or modify reservations due to unforeseen operational reasons. What is considered a “no-show”? A no-show is when you fail to appear for your scheduled service without prior notification, rescheduling, or cancellation. The company may cancel your booking and refuse any refund or compensation.

Bell Transport Services Limited operates a strict no-refund policy. However, unused or approved rescheduled tickets remain valid for 90 days from the original date of purchase, subject to the Company's Terms and Conditions.